Questions & Answers
Find the right next step.
Answers to common questions about brokerage and property management.
I’m looking for an apartment. Where should I start?
Visit Brooklyn Brokerage, explore the listings, and contact the brokerage team about a property you like.
I already live in a managed property. Who should I contact?
Visit the Tenant Center for your rent portal, maintenance requests, and the management team’s contact details.
What is the difference between listing and management?
Brokerage helps you market a property for rent or sale and work through the transaction. Property management focuses on the ongoing operation of a rental property. You can ask us about either service or both.
How do I request a showing?
Contact brokerage with the apartment address or listing link and your preferred viewing times. A member of the team will discuss the next steps.
Can I pay rent or request repairs on my phone?
Residents with an eligible Rent Manager account can use the rmResident app. The Tenant Center includes download links and management contact details for setup help.
How do I get a property management quote?
Use Request a Management Quote. Include your property location, number of units, and the support you need.