Your renter’s guide
From finding a home
to moving in.
Helpful next steps for apartment searches, showings, applications, and your resident account.
Tenant Center
Tenant Center
From finding a home
Maintenance & support
Help for your home.
Submit routine maintenance requests through your resident portal or the rmResident app.
For urgent property issues, follow our Emergency Protocol. For an immediate threat to life or safety, call 911. Online requests may not be seen immediately.
The rmResident app
Your resident account on your phone
Use rmResident to make payments, set up autopay, and submit and monitor maintenance requests.
GET IT ONGoogle PlayDownload on the
App Store
See rmResident in action
Simple tools for everyday resident needs
OPEN HOURS
1. Call 1-855-794-7368 and press 3, then 1.
2. If there is no answer, text 718-691-0211.
CLOSED HOURS
1. Call 1-855-794-7368, press 9, then press 2.
2. If there is no answer, text 718-691-0211.
Routine maintenance
Please submit routine maintenance through the Resident Portal or the RM Resident app.